Changing shape of Automotive Retail 2020

We are seeing a significant and likely permanent shift in customer behaviour in automotive retailing, especially in the way customers are interacting with dealers. With such a material shift, it is critical the industry reacts and in the right way. So are they doing the right thing? The challenge is many in the sector are[…]

Automotive Retail: Digital kick Start …

The emergence of Covid-19 and the subsequent limitations on everyday life mean peoples outlook has changed. The way they go about their everyday business has altered. The simple truth, people remain hesitant to make unnecessary trips out, rightly concerned about the risks of doing so. Willingness to venture to showrooms and forecourts will be highly[…]